- Work Function: BPO Outsourcing
- Work Profile: Customer Support
- This Employment Opportunity is for the Country:: Pakistan
- City: Karachi
- Zip/Postal Code: 75500
- Employment Sector: Bpo Call Center
- How to Apply for the Work?: [email protected] . Send your resume on this email
- Work Location: 119, Arcadia Building, 16th East Street, Main Korangi Road, DHA Phase I, Karachi 75500, Pakistan
- Hiring Company: IBEX Global - A TRG Company
- Expires: This ad has expired
‘We don’t create jobs, we make careers!’ IBEX Global – Vacancy Alert!
Title of the Job: Customer Support Executive for OLX
Brief description of the job:
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
o Working Hours: 9 hour shift, 10 am – 7 pm
o Requirements (Education): Bachelors qualified
o No. of Vacancies: 10
o Skills & Abilities:
• Should be fluent in English and Urdu. Neutral Accent
• Proficient with MS Office particularly MS Excel (Spreadsheet)
• Possess Knowledge of Call Centre Operations
• Must be flexible to work in shifts
• Excellent communication skills
o Age limit: 20 to 28
o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
o Job Shift: On Rotation
o Job Type: Full-time
o Salary: 20,000 to 25,000 per month
o Transport: own transport
o Job Location: Karachi
o Last date to apply: 29-Feb-2016
Send us your CVs on: [email protected].
*Email Subject should be “Customer Support Executive for OLX”
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