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Credit and Collections Representative Jobs in Mandaluyong City

Item Details:

  • Work Function: BPO Outsourcing
  • Minimum Education Qualification Required: 2 - year course
  • Work Profile: Strong analytical, organizational and decision making skills
  • This Employment Opportunity is for the Country:: Philippines
  • City: Mandaluyong City
  • Zip/Postal Code: 1552
  • Employment Sector: Bpo Call Center
  • How to Apply for the Work?: [email protected]
  • Work Location: 3F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City
  • Hiring Company: BRADY PHILIPPINES DIRECT MARKETING INC
  • Expires: This ad has expired

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  • Item listed by: on June 9, 2017

    Item Description:

    The Credit & Collections Specialist, commonly known as Collector, manages portfolios with accounts that have outstanding balances.

     

    The Credit & Collections Specialist is tasked to collect on past due balances the soonest possible time to improve our DSO and Working Capital.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

     

    • Communicates with customers through various methods to obtain payment on outstanding receivables the soonest time possible.
    • Strong analytical and research skills to be used for problem solving and dispute resolution
    • Ability to recognize when customers are exhibiting cash flow issues and know when to escalate such problems to management and sales rep
    • Takes the necessary action required to maintain the highest level of customer satisfaction
    • Review and ensure that aging invoices are cleared soonest possible time
    • Provides necessary assistance and resolutions to customers on AR related concerns.
    • Negotiates payment schedules and terms of payment with customers in order to allow for continued shipment of product while eliminating the past due balance
    • Accountable in putting calls in their appropriate collection strategies
    • Ensure accounts are noted in every call or transaction with the customer
    • Decides if certain accounts should be put on hold, for write-off, fraud, for manager review or for 3rd party collections
    • Ensure that all collection strategies have been exhausted prior to sending accounts to 3rd party
    • Responsible for Portfolio Management
    • Responsible for AR Management

     

    REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

    • Work requires the level of educational development normally acquired through completion of a two-year associate degree in business or related field. A bachelor’s degree in Accounting or Finance preferred.
    • Requires a thorough understanding of the credit and collections functions in order to work under limited supervision in resolving complex credit issues
    • Knowledge of accounting and finance fundamentals
    • Requires strong ability to prioritize and be self-motivated in order to meet daily demands of customers and supervisor.
    • Must be proficient in Excel and able to create, edit and maintain spreadsheets and workbooks.
    • Knowledge of Get Paid and SAP preferred.
    • Willing to work on a graveyard shift
    • Active and effective listening skills
    • Excellent written and verbal communications skills in English

     

    DESIRED KNOWLEDGE, SKILLS & ABILITIES:

    • Strong analytical, organizational and decision making skills
    • Ability to multitask
    • Customer Service oriented

     

    3F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City

    183 total views, 1 today

      

    Listing ID: 95359281af9a3d63

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