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Customer Support Executive BPO Call Center Jobs in Karachi for DOMESTIC Process

Item Details:

  • Work Function: BPO Outsourcing
  • Work Profile: Customer Support
  • This Employment Opportunity is for the Country:: Pakistan
  • City: Karachi
  • Zip/Postal Code: 75500
  • Employment Sector: Bpo Call Center
  • How to Apply for the Work?: [email protected] . Send your resume on this email
  • Work Location: 119, Arcadia Building, 16th East Street, Main Korangi Road, DHA Phase I, Karachi 75500, Pakistan
  • Hiring Company: IBEX Global - A TRG Company
  • Expires: This ad has expired

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  • Item listed by: on May 13, 2016

    Item Description:

    Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    Follow up to ensure that appropriate actions were taken on customers’ requests.
    Refer unresolved customer grievances or special requests to designated departments for further investigation
    Required Skills:
    Proficient with MS Office particularly MS Excel (Spreadsheet)
    Possess Knowledge of Call Centre Operations
    Must be flexible to work in shifts
    Excellent communication skills
    Required Qualifications:
    Graduate Bachelor’s Degree preferably in Commerce / Arts / Communication
    Number of Vacancies: 10
    Working Hours: 9 hour shift
    Gender: Male & Female
    Required Maximum Age: 30
    Job Shift: On Rotation
    Job Type: Full-time
    Salary: Rs 18,000 /month
    Job Location: Karachi
    Required education: Bachelor’s
    How to Apply

    Please send us your resume to [email protected]. Please send with subject line “Customer Service Representative – Domestic”. Also give the reference of “ADSNITY”

    539 total views, 1 today

      

    Listing ID: 96356c2b748eadc8

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