- Work Function: BPO Outsourcing
- Work Profile: Customer Support
- This Employment Opportunity is for the Country:: Pakistan
- City: Karachi
- Zip/Postal Code: 75500
- Employment Sector: Bpo Call Center
- How to Apply for the Work?: [email protected] . Send your resume on this email
- Work Location: 119, Arcadia Building, 16th East Street, Main Korangi Road, DHA Phase I, Karachi 75500, Pakistan
- Hiring Company: IBEX Global - A TRG Company
- Expires: This ad has expired
Ibexglobal is seeking a Customer Service Representative“International” to join our Global Team. Individual having the Ability to read, write, and speak English fluently with good American or Neutral accent “ONLY”. Fresh candidates are encouraged to apply as well.
• Salary up-to Rs. 45,000/-
• Annual increment (s)
• Medical for immediate family
• Paid over time
• Annual Leaves
• Leaves encashment
• Referral Bonus
• Holistic training and development program
Growth opportunity, eligible to apply for any IJP (Internal Job Posting) after serving one year with the company.
Summary of Key Responsibilities
Responsibilities and essential job functions include, but are not limited to the following:
• Timely preparation of rates and quotes for customers and overseas agents
• Collaborate and build relationships with customers to strengthen service competitiveness
• Communicate timely correspondence back to customers, track and resolving any issues regarding product.
Knowledge, Skills and Abilities:
• Ability to work in a blended operations and customer development role
• Self-motivated, assertive, and respond to brand metrics.
• Manages complex transactional or emotional customer situations promptly and professionally
• Ability to multi-task in a fast paced environment with rapidly changing priorities
• Contributes to building a positive team spirit and puts success of team above their own interests.
If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
Please send us your resume to [email protected]. Please send with subject line “Customer Service Representative – International”. Also mention the reference of “Website”
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