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Customer Support Executive Jobs in Karachi, Pakistan

Item Details:

  • Work Function: BPO Outsourcing
  • Minimum Education Qualification Required: Bachelors
  • Work Profile: Customer Service
  • This Employment Opportunity is for the Country:: Pakistan
  • City: Karachi
  • Zip/Postal Code: 75500
  • Employment Sector: Bpo Call Center
  • How to Apply for the Work?: through Job Portal
  • Work Location: karachi Shahrah Faisal
  • Hiring Company: IBEX Global
  • Expires: This ad has expired

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  • Item listed by: on June 25, 2017

    Item Description:

    o Brief description of the job:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.
    o Working Hours: 9 hour shift
    o Requirements (Education): Bachelors qualified
    o No. of Vacancies: 30

    o Skills & Abilities:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Center Operations
    • Must be flexible to work in shifts
    • Excellent communication skills

    o Age limit: 20 to 30

    o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus

    o Gender: Male & Female

    o Job Shift: On Rotation

    o Job Type: Full-time

    o Salary: 14,000 to 18,000 per month

    o Transport: Conveyance will be provided to females only, males own transport.

    o Job Location: Karachi

    o Last date to apply: 31st – MAY – 2017

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    Listing ID: 98859115bdc9a73a

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