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Customer Support Officer (Domestic)

Item Details:

  • Work Function: BPO Outsourcing, Business Services
  • Minimum Education Qualification Required: Bachelors
  • Work Profile: Customer Support Executive
  • This Employment Opportunity is for the Country:: Pakistan
  • City: Islamabad
  • Zip/Postal Code: 46000
  • Employment Sector: Bpo Call Center
  • How to Apply for the Work?: [email protected]
  • Work Location: Islamabad sector
  • Hiring Company: IBEX Global TRG
  • Expires: This ad has expired

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  • Item listed by: on September 19, 2017

    Item Description:

    o Brief description of the job:
    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.
    o Working Hours: 9 hour shift
    o Requirements (Education): Bachelors qualified
    o No. of Vacancies: 30
    o Skills & Abilities:
    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Excellent communication skills
    o Age limit: 20 to 30
    o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
    o Gender: Male & Female
    o Job Shift: On Rotation
    o Job Type: Full-time
    o Salary: 14,000 to 18,000 per month
    o Transport: Conveyance will be provided to females only, males own transport.
    o Job Location: Islamabad
    o Last date to apply: 30th – SEP – 2017

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    Listing ID: 38559c0c9c18ab43

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