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Phone Banking Officer – Domestic Jobs in Karachi, Pakistan with IBEX Global

Item Details:

  • Work Function: BPO Outsourcing, Sales Marketing
  • Work Profile: Customer Support
  • This Employment Opportunity is for the Country:: Pakistan
  • City: Karachi
  • Zip/Postal Code: 75500
  • Employment Sector: Bpo Call Center
  • How to Apply for the Work?: o Send us your CVs on: [email protected] *Email Subject should be “Phone Banking Officer” *Kindly also mention the reference of "Adsnity"
  • Work Location: 119, Arcadia Building, 16th East Street, Main Korangi Road, DHA Phase I, Karachi 75500, Pakistan
  • Hiring Company: IBEX Global - A TRG Company
  • Expires: This ad has expired

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  • Item listed by: on May 18, 2016

    Item Description:

    IBEX Global – Vacancy Alert! Jobs for Phone Banking Operators in Karachi


    Brief description of the job:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.
    o Working Hours: 9 hour shift
    o Requirements (Education): Bachelors qualified
    o No. of Vacancies: 10
    o Skills & Abilities:
    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Excellent communication skills
    o Age limit: 20 to 30
    o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
    o Gender: Male & Female
    o Job Shift: On Rotation
    o Job Type: Full-time
    o Salary: 13,000 to 18,000 per month
    o Transport: Conveyance will be provided to females only, males own transport.
    o Job Location: Karachi

    ‘We don’t create jobs, we make careers!’
    IBEX Global – Vacancy Alert!

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    Listing ID: 9005735717a974c3

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