Latest Banking and Financial Services jobs Vacancy In Kuala Lumpur, Malaysia

                        Job Description

• Handle inbound and outbound calls, and correspondences for client services.
• To provide assistance to clients as necessary by taking required actions to arrange services and benefits according to subscriber’s needs and policy coverage.
• Document all conversations, correspondence and actions into the case management system.
• Work in a team environment to ensure proper case handling.
• Work on projects as assigned by the Team Leaders and/or Manager.

Duties are to change at the Team Leader’s request.

         The Successful Applicant should Have

• Minimum Diploma or Degree in any field.
• Minimum 2 years of relevant work experience in Customer Service/Call Centre environment
• Insurance, medical or travel background will be an added advantage
• Effectively bilingual with strong command of written and verbal English, able to converse in Mandarin and other Chinese dialects
• Proficient in all Microsoft Office Applications
• Able to work 3 rotating shifts including weekends and public holidays

Customer Service Representative

Offer’s On

• Easily accessible location
• Career development

• Strategic working location.
• Extensive continuous internal training.
• Attractive remuneration package.

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