Apply Online for Full & Part time Jobs in Qormi, Malta for Customer Support Career Vacancy in Besedo
Customer Support: Job Summary:
The company is now looking to employ a dynamic and positive Swedish Speaking Customer Support Agents on a Full Time & Part Time basis. Join a vibrant, international team in Malta, dedicated to making the internet a safer place for all!
At Besedo, our moderation teams are at the core of our business and essential to our success. We invest in our co-workers and love to see you grow with the company. In fact, 50% of our managers and experts started as content moderators.
We offer all of our employees a great work life balance, by providing the flexibility of working from the office or from home in Malta.
Customer Support: Key Responsibilities
- Supporting users and answer their questions via email.
- Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices.
- Collaborating with your team members.
- Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best!
- Giving input on improvements of publication rules to improve user experiences.
Knowledge/Skills/Abilities/Experience Required for Customer Support:
- Fluent in Swedish and have good knowledge of English.
- Flexible and able to make quick decisions in a dynamic environment.
- Conscientious and reliable – commitment is one of our core values!
- Eagle-eyed with great attention to details.
- Caring about people – you will be working with securing the online safety our customers and their users.
- Ideally interested in marketplaces, shared economy and new technology.
- Previous experience in content moderation, customer care and/or online business is a plus.
Customer Support average salary in Qormi, Malta: EUR 3000-3500 PM
Besedo, Qormi, Malta: We offer
- An opportunity to make a positive impact on the digital world, by making the internet a safer place.
- A stimulating and rewarding job in a fast-moving, innovative and international tech-company.
- Career opportunities within a management or expert field.
- Ability to work from home in Malta and the office in Qormi.
- The hours of work will be between 8am and 5pm.
- Additional vacation days.
- Free fruit, tea and coffee if you prefer working in the office.
- Free day transport to the office from certain areas within Malta.
- Team performance bonus and working from home allowance,
- Corporate discounts for gym memberships, shops and taxi’s.
- Private Health Insurance, eye care tests, health and well-being professional support.
- Refer a friend bonus scheme.
- Comprehensive training and constant feedback.
- Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.
- Relocation packages for international applicants, reimbursement of paid flights and up to 5 nights paid in a hotel.
Job Type: Full Time and Part Time
Work Location: We offer flexible home/office work. This role can be done fully remotely between your home in Malta or the work office in Qormi.
Apply Online here for Customer Support Full & Part time Job in Besedo, Qormi, Malta
