Part-Time Jobs for Hotel Reservation Agent in Tripfort M Sdn Bhd, Setia Alam, Malaysia
Malaysia Employment News for Part-Time Jobs for Hotel Reservation Agent Vacancy. We at adsnity.works are delighted to publish this employment notification regarding a new Part-Time job vacancy for the candidates who want to apply for Hotel Reservation Agent jobs in Setia Alam, Malaysia. This Part-Time work opportunity is for Tripfort M Sdn Bhd organization for Setia Alam, Malaysia.
Hotel Reservation Agent Part-Time Jobs in Setia Alam, Malaysia [ Apply Careers Vacancies in Tripfort M Sdn Bhd]
Tripfort M Sdn Bhd company has recently released a Part-Time job offer for Hotel Reservation Agent position in Setia Alam, Malaysia. We have mentioned all the important details regarding this recruitment so that you may apply online successfully for this Hotel Reservation Agent vacancy as Part-Time job opportunity in Malaysia.
We also recommend visiting the official website of Tripfort M Sdn Bhd company for all the details regarding this Part-Time job vacancy.
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Hotel Reservation Agent: Job SummaryHiring Organization Name: Tripfort M Sdn Bhd Job Profile Name: Hotel Reservation Agent Job Experience Requirement: Freshers as well as experienced Job Location: Setia Alam Type of Work: Private Company Job in Setia Alam, Malaysia Job Domain: Job Salary : RM 1,800 – RM 2,200 a month Minimum Qualifications Required: SPM (pass) / Certificate / Diploma / Degree holders Organization address: SUITE 40-2,JALAN SETIA PRIMA S U13/S ,SETIA AVENUE, Setia Alam, 40170 Shah Alam, Selangor, Malaysia |
Hotel Reservation Agent Job Description» Employment Opportunity in Tripfort M Sdn Bhd, Setia Alam, Malaysia
Read important details as mentioned below to apply online for Part-Time jobs for Hotel Reservation Agent vacancy in Tripfort M Sdn Bhd company in Setia Alam, Malaysia. Read full job description for Hotel Reservation Agent profile for this Part-Time work, such as job location, educational qualifications required, job experience requirements, min-maximum age limit, monthly/hourly/annual salary, perks and other benefits, online application form.
Hotel Reservation Agent: Job Requirements
Essential Responsibilities
To handle inbound booking from guests, providing guests with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system. The Reservations Agent is responsible for selling the accommodation and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. The Reservations Agent should be an experienced customer service professional with excellent phone skills, ability to multitask and have a passion for service and hospitality. In addition, he/she must be a willing team player, comfortable with computer systems as well as communicating over the telephone.
RESPONSIBILITIES/TASKS:
Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms.
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head.
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests.
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
Monitor Front Desk reservations made night prior, address any reoccurring issues.
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival.
Respond according to the crisis management plan to any resort emergency or safety situation.
Works harmoniously and professionally with co-workers and supervisors.
Candidates must speak read and write Bahasa Malaysia as well and speak Fluent English. Must have the right to work in Malaysia.
Minimum Requirement
Minimum SPM (pass) / Certificate / Diploma / Degree holders.
Fresh graduates are strongly encouraged to apply. Training will be provided.
Age 19 years old – 45 years old.
Excellent interpersonal, communication and interaction skills
Willing to learn and work on shift with an open attitude.
Pleasant personality with excellent telephone etiquette and admirable behavioral traits.
Team-oriented and aptitude for problem-solving.
Basic keyboard and computer skills.
Sound knowledge of computer networking would be an added advantage.
Good spelling, grammar, and comprehension skills
Fluent in spoken English & Bahasa Malaysia.
Job Types: Full-time, Part-time, Permanent, Fresh graduate, Student job
Salary: RM1,800.00 – RM2,200.00 per month
Benefits:
Opportunities for promotion
Professional development
Schedule:
Day shift
Evening shift
Supplemental pay types:
Attendance bonus
Overtime pay
Performance bonus
Yearly bonus
Ability to commute/relocate:
Setia Alam: Reliably commute or planning to relocate before starting work (Preferred)
Language:
English (Preferred)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Essential Qualifications
SPM (pass) / Certificate / Diploma / Degree holders.
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Disclaimer:
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