Keyholder Part Time Jobs in Comox, BC, Canada @Pet Valu

Location: Comox, British Columbia

Essential Responsibilities:

• Safety – Operate in a way that builds trust with our customers, pets, and ACEs.
  • Prioritize the safety of ACEs and Devoted Pet Lovers by maintaining a safe and clean store environment.
  • Help complete store Health & Safety audits.
  • Ensure the proper health, feeding, care and well-being of all pets sold in store.
  • Effectively open and close the store while following company procedures.
• Compassion – Communicate and act from the heart with genuine care and courtesy.
  • Greet and acknowledge every person and pet with respect.
  • Approach each interaction with appreciation and genuine care.
  • Provide positive, consistent and solution-oriented service.
  • Assist with events both inside and outside the store to connect with the community.
• Expertise – Provide knowledge in an understanding and informative way.
  • Ask questions and listen to Devoted Pet Lover’s needs to help recommend the best products and services.
  • Support sales, customer service, and Key Performance Indicators (KPIs) to achieve overall Store Performance goals.
  • Stay current with pet industry standards through the company LMS and on the job training.
  • Maintain the stability and reputation of the store.
• Efficiency – Use time and resources responsibly.
  • Assist with operational processes including placing orders, maintaining appropriate inventory, completing floor moves, and completing mandatory paperwork and reports.
  • Help implement all strategic corporate initiatives.
  • Follow all company policies and procedures.
  • Help execute Marketing initiatives at a company and local level, following communication and branding guidelines.
  • Use the Point of Sale (POS) system according to company guidelines
• Leadership – Create an inspired, informed, and supportive working environment.
  • Maintain a high level of professionalism and positive attitude in the workplace.
  • Recognize successful performance through STAR feedback.
  • In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.

• At least 2 years in retail environment
• Working knowledge of POS system(s)
• Demonstrated interpersonal & sales skills

Job Requirements

• Ability to work a flexible work schedule according to business needs
• Must have availability during the days, evenings, weekends
• A valid driver’s license may be required.
• Ability to lift 50lbs repetitively