Rockwell Recruitment 2020 For Latest Sr. Manager Jobs Career Vacancy Jobs in Chicago

Rockwell Recruitment- Full Time Jobs in Chicago, Illinois, USA

Important Details for Rockwell recruitment 2020 Job Openings

CompanyRockwell Automation
Job Functions Other
HoursFull Time
Job LocationChicago, Illinois, US
Application DeadlineN/A
Official WebsiteClick Here
TO Get Other Jobs In USAClick Here

                        Job Description

The North America Regional Sr Manager of Customer Success will lead a team of Customer Success Representatives and third parties to ensure customers achieve their business outcome with Rockwell Automation’s subscription and services contracts. Responsible for ensuring effective technology and services adoption that leads to high renewal rates and expansion of annuity based contracts and subscriptions.


                        Job Responsibilities

  • Provide feedback to the portfolio team to ensure customer feedback is built into service offerings.
  • Leads a regional team responsible for Adoption, Expansion and Renewal of contracts and subscriptions.
  • Leverage contract proposal development/ management through the Global Engineering Center (GEC)
  • Co-manage channel relationships as they pertain to customer success
  • Partners with the portfolio team and the service delivery team within Rockwell to provide insights into how offerings are performing at customer sites
  • Responsible for the management of all contracts & SW subscriptions within area of responsibility
  • Communicates with services delivery teams to help ensure an optimal customer experience
  • Translates Global strategy for Customer Success Organization into area of responsibility to ensure customers achieve their business outcomes within area of responsibility
  • Responsible for driving managed service contracts (including renewals and upsells)
  • Responsible for understanding customer data and insights and ensuring that it is packaged to provide Customer specific value proposition.

                     Job Requirements

  • Bachelor’s degree in Business Administration, engineering or related fields.
  • At least 10 years of work experience and experience with managing a talent pool from diverse fields (technical and non-technical).
  • Experience with understanding customer buying behaviors & processes
  • Have intimate knowledge on how services are organized and delivered – Collaborate with them on behalf of customers.
  • Ability to motivate others to make customers successful
  • Deep knowledge on sales process and cycle– Ability to collaborate and build trust with sales.
  • Strong negotiation skills
  • Excellent presentation and communication skills (written and verbal) to various levels of the organization
  • Comprehending the needs and requirements of customers in order to bring strategic value to them.
  • Promoting customer needs as the key driver for business goals and initiatives.
  • Self-starter with strong leadership skills
  • Experience meeting demanding deadlines and changing priorities
  • Ability to work with global and cross functional teams

               Qualification & Experience

  • Bachelor Degree
  • Must be willing to travel up to 40%
  • Person can work anywhere within the continental United States
  • Legal authorization to work in the US is required.
  • We will not sponsor individuals for employment visas, now or in the future, for this job opening.

How to Apply for Rockwell Recruitment 2020 :-

Interested Person may apply through CLICK HERE

This Article is Information Purpose Only, We advise to the candidates that you must read the official notification before Apply Online for Rockwell Recruitment 2020-21.

Rockwell Recruitment Latest Sr. Manager Jobs Career Vacancy
Rockwell Recruitment- Full Time Jobs in Chicago


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