Part-Time Jobs for Customer Service in dnata, Dubai, United Arab Emirates
United Arab Emirates Employment News for Part-Time Jobs for Customer Service Vacancy. We at adsnity.works are delighted to publish this employment notification regarding a new Part-Time job vacancy for the candidates who want to apply for Customer Service jobs in Dubai, United Arab Emirates. This Part-Time work opportunity is for dnata organization for Dubai, United Arab Emirates.
Customer Service Part-Time Jobs in Dubai, United Arab Emirates [ Apply Careers Vacancies in dnata]
dnata company has recently released a Part-Time job offer for Customer Service position in Dubai, United Arab Emirates. We have mentioned all the important details regarding this recruitment so that you may apply online successfully for this Customer Service vacancy as Part-Time job opportunity in United Arab Emirates.
We also recommend visiting the official website of dnata company for all the details regarding this Part-Time job vacancy.
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Customer Service: Job SummaryHiring Organization Name: dnata Job Profile Name: Customer Service Job Experience Requirement:Experience: 2 Years Job Location: Dubai Type of Work: Private Company Job in Dubai, United Arab Emirates Job Domain: Customer support Job Salary : AED 3000-5000 PM Minimum Qualifications Required: Vocational or Diploma (12+2 or equivalent) Organization address: 4th Interchange – Mall of the Emirates – Sheikh Zayed Rd – Dubai – United Arab Emirates |
Customer Service Job Description» Employment Opportunity in dnata, Dubai, United Arab Emirates
Full Job Description
To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent with Dnata’s high service standards. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities.
Customer Service: Job Requirements
Job Type: Customer Service, Part-Time
Essential Responsibilities
- Display excellent customer service skills, teamwork and understanding to achieve customer satisfaction. Strive as part of a dedicated team to avoid complaints and earn compliments.
- Ensure excellent discipline and grooming standards are displayed at all times while on duty.
- Always adhere to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.
- Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty.
- Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing.
- Generate a list of pending requests from DMIS to analyse advance workload profile.
- Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken.
- Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors, young passengers, wheelchair, elderly and passengers with special needs etc…) have been met and that special services and facilities are provided to meet any special services requirements by the customers.
Qualifications & Experience
- O Levels or equivalent.
- 2 + years experience in a Customer Service role.
- Proficiency in spoken and written English.
- Vocational or Diploma (12+2 or equivalent) desirable but not required.
- Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures.
Some roles require one or more of the following:
- Fluency in French, Spanish, German, Italian, Arabic, Russian, Mandarin, Japanese.
- Reservation and ticketing experience (is adventagous).
Salary & Benefits
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline.
Company: dnata
Education Level: Matriculation/O-Level
Experience: 2 Years
Minimum Qualifications
- 2 + years experience in a Customer Service role.
- Vocational or Diploma (12+2 or equivalent) desirable but not required.
- Fluency in French, Spanish, German, Italian, Arabic, Russian, Mandarin, Japanese.
- Reservation and ticketing experience (is adventagous).
- Proficiency in spoken and written English.
- Positive attitude with a natural ability to provide excellent service in a team environment
Apply Online for Customer Service Job on Part-Time Basis in dnata: |
Apply Online here |
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| Disclaimer:
Please Read and Apply to this Part-Time employment opportunity with dnata carefully. We are not responsible for any inconvenience/ discrepancies/errors/delay caused by this employment notification or recruitment alert. We are not related to the actual hiring or recruitment process for this vacancy from the company ( dnata). We are a job portal where we publish jobs that are advertised/published by the actual organizations / companies / recruiters /third party job boards. If you want to know more details about this Part-Time vacancy, please visit the website. https://www.dnata.com/en |
